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Verfasser
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Koob, Dirk
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Titel
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Mit negativen Emotionen professionell umgehen: Frustrations- und Ambiguitätstoleranz als Kernkompetenz von Weiterbildnern
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Jahr
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2008
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In
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DIE Zeitschrift für Erwachsenenbildung 2008(3): Demografischer Wandel
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Seite
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45 - 48
- Zitierlink
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http://www.die-bonn.de/id/4091
Um diese Ausgabe zu zitieren, verwenden Sie bitte diese Internetadresse.
- Abstract
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Dealing professionally with negative emotions
Tolerance of frustration and ambiguity as a key competence of providers of continuing education
Dealing with disruptions is a key challenge in educational activities. This article uses abusive, insulting or fault-finding statements by participants to analyse professional ways of dealing with negative emotions. Tolerance of frustration and ambiguity are developed theoretically, understood as an element of a broad “feelings-management” and propagated as a key skill of providers of continuing education. The article closes with some practical suggestions for individual analysis of this personality trait.
