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Which (organisational and/or staff) knowledge is excluded in quality management? Setting out from the point of the finding of a scepticism towards the implementation of quality management in the area of education, the author formulates a thesis that shows the context of education, knowledge and quality management.
On the mediation difficulty of social competence in adult education/further and continuing education Problems are presented which can emerge in seminars for adults when mediating social competence. Called on are for this the results of a research work of the author on the topic of advanced vocational training in societal situations of upheaval.
Decision behaviour in further education, impact on pedagogical consulting competence The author shows, that against the background of accruing research on adult education consultation the relevance of emotions for the decision behaviour of adults is drawn closer into the focus. For this she introduces first partial results of a running research project.
