-
Verfasser
-
Seevers, Marion
-
Titel
-
Qualitätsrelevante Prozesse erfassen und steuern: Qualitätssicherung als Support
-
Jahr
-
2000
-
In
-
DIE Zeitschrift für Erwachsenenbildung 2000(3): Support für die Weiterbildung
-
Seite
-
26
- Zitierlink
-
http://www.die-bonn.de/id/1022
Um diese Ausgabe zu zitieren, verwenden Sie bitte diese Internetadresse.
- Abstract
-
Quality management systems – despite the name – often fail to contribute significantly to the overall management of an organization and are therefore not as welcome as they might be. The new DIN EN ISO 9000:2000 is structured to improve this situation through the employment of the process approach, aimed at the maximum benefit to the organization on two levels: 1. The continuous planning, execution and monitoring of the quality of the organization has to be integrated with traditional concepts of data gathering and analysis statistics and thereby becomes part of the overall planning process of the organization. 2. The leadership of the organization must substantially improve the specifications of quality-relevant processes.
Only then will they obtain the feed back necessary for direction and control of the quality management system.
