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Competence Assessment in Working with the Disabled. Experiences Gathered in Franz Sales House in Essen The report focuses on the challenges of implementing a system for competence assessment in the Franz Sales House in Essen – a social institution for the disabled. The authors point out methods for the competence assessment of employees in a social institution to adjust them to future requirements and use them as a base for an effective management of educational processes. Experiences gathered…
People with low literacy skills are often experiencing difficulties to manage their everyday life. For example, filling out forms, correspondence or banking may pose huge challenges. But what about the political participation of functional illiterates in a society which is dominated by the use of literacy? The following article focuses on how participants of literacy classes use their possibilities of contribution. These assumptions are based on first results of the qualitative research project…
Adult education centers (“Volkshochschulen”) realize their educational mission nationwide, in a wide range of educational topics and for all citizens. In order to foster equal participation opportunities for all population groups, they face the challenge of adapting their work to social developments. Organizational approaches such as diversity management and intercultural opening provide a framework that considers different levels of continuing education work and discusses their contribution to…
From 1992 to 2007 a considerable amount of German and EU funding was put into development projects described as “Qualification Development Management” (German acronym: QUEM) and aimed to support the quality of vocational qualification structures in the former GDR. QUEM was sponsored by the ABWF (Study Group for Corporate Continuing Education Research). In this article the author, a scientist working on QUEM, sums up the activities in the programmes and projects which were funded. He identifies …
„Controlling reformierter Weiterbildungsbetriebe“ wendet sich an Praktiker, die Controlling als Führungskonzeption kennen lernen wollen, um aus verfügbaren Ressourcen mehr Dienstleistungen, bessere Qualität und mehr Kundenfreundlichkeit zu erreichen und dies unter reduzierten Kosten. Der Leser erhält eine strukturierte Anleitung zur Reorganisation mit zahlreichen praxiserprobten Lösungsvorschlägen. Natürlich kann das strategische Controlling etwa mit der dargestellten Portfolio-Analyse für mon…
„Controlling reformierter Weiterbildungsbetriebe“ wendet sich an Praktiker, die Controlling als Führungskonzeption kennen lernen wollen, um aus verfügbaren Ressourcen mehr Dienstleistungen, bessere Qualität und mehr Kundenfreundlichkeit zu erreichen und dies unter reduzierten Kosten. Der Leser erhält eine strukturierte Anleitung zur Reorganisation mit zahlreichen praxiserprobten Lösungsvorschlägen. Die Vereinfachung von Organisationsstrukturen ist ein zentrales Reformanliegen. In einer schlank…
Biographical Orientations for Older People in Adult Education In times of demographic changes and an increasing flexibility of biographies, adult education is in need of adjusting its repertoire. General and highly standardized programmes alone do no longer fit the heterogeneity of its target groups. The article is based on two empirical studies – one focuses on individual management of work path, the other shows the importance of structuring time and activities to elder people. With these, …
Dealing professionally with negative emotions Tolerance of frustration and ambiguity as a key competence of providers of continuing education Dealing with disruptions is a key challenge in educational activities. This article uses abusive, insulting or fault-finding statements by participants to analyse professional ways of dealing with negative emotions. Tolerance of frustration and ambiguity are developed theoretically, understood as an element of a broad “feelings-management” and propa…
Ist die Zukunft der Bildung durch Technologie geprägt? Das steht für Dr. Anna Hansch, Senior Customer Success Manager bei LinkedIn, und Andreas Dörich, Geschäftsführer der oncampus GmbH, außer Frage. Doch was bedeutet »gute Bildung« in diesem Zusammenhang? Welches sind die Stärken der EdTech-Branche, und welche Rolle spielen pädagogische Fragen? Hierüber sprachen Hansch und Dörich mit Redakteur Jan Rohwerder.
