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Communication strategies play a significant role in the context of conflict management. From this tradition the approach of Nonviolent Communication by Marshall B. Rosenberg originates. The article recalls this approach and points out its potential for conflict management and personal growth. It particularly focuses on a sharp view on linguistic patterns for the communicative application in conflict situations, which can also be altered actively. For the visualisation of suitable patterns, Rose…
Der Autor skizziert eingangs die unterschiedlichen Ebenen, auf denen sich Konflikte ereignen können, bespricht daran anknüpfend die positiven und negativen Auswirkungen derselben und erarbeitet vor diesem Hintergrund eine eigene Konfliktdefiniton. Im Anschluss daran zeigt er die Bandbreite an Methoden der Konfliktbearbeitung auf, leitet daraus eine allgemeine Vorgehensweise anhand von sechs Schritten auf und schließt mit einem Handlungsmodell, das sich an den Eskalationsstufen des Konflikts ori…
Works councils handle many conflicts. This article pursues the issue how works councils acquire knowledge and competences for dealing with various conflict settings and the significance of programmes in educational institutions for work councils. To pursue the question, the author connects her research findings on learning in work conflicts to the development in practical institutional education for works councils.
Based on the PIAAC findings, the authors certify international competitiveness to the German educational system and refute the reproach of insufficient training maturity of German trainees. At the same time, they criticise the recruitment practise in businesses, which is marked by an increasing academisation and exclusion of certain applicant groups
The article critically examines PIAAC as well as its objectives. It examines the extent of information provided by PIAAC on untapped competence potential, the needs to improve the acquisition as well as the transfer of competences. It is also an analysis of the study's theoretical and methodological base. At the same time, it reveals the problems and deficiencies of the PIAAC study and offers solutions.
