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Qualitätsrelevante Prozesse erfassen und steuern
Quality management systems – despite the name – often fail to contribute significantly to the overall management of an organization and are therefore not as welcome as they might be. The new DIN EN ISO 9000:2000 is structured to improve this situation through the employment of the process approach, aimed at the maximum benefit to the organization on two levels: 1. The continuous planning, execution and monitoring of the quality of the organization has to be integrated with traditional concepts …
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