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1999 wurde die "Fachtagung Qualitätssicherung in der Weiterbildung - Projekte, Positionen, Perspektiven" durchgeführt, um die Ergebnisse verschiedener Projekte zur Qualitätsentwicklung in der Weiterbildung zu erörtern. In vier Foren diskutierten Fachleute aus Politik, Wissenschaft und Praxis zu den Themen Evaluation, Qualitätsmanagement, Angebotsqualität und Qualitätssicherung. Neben den dabei gehaltenen Referaten dokumentiert der vorliegende Band auch die Abschlussdiskussion der Tagung.
Quality management systems – despite the name – often fail to contribute significantly to the overall management of an organization and are therefore not as welcome as they might be. The new DIN EN ISO 9000:2000 is structured to improve this situation through the employment of the process approach, aimed at the maximum benefit to the organization on two levels: 1. The continuous planning, execution and monitoring of the quality of the organization has to be integrated with traditional concepts …
Communication strategies play a significant role in the context of conflict management. From this tradition the approach of Nonviolent Communication by Marshall B. Rosenberg originates. The article recalls this approach and points out its potential for conflict management and personal growth. It particularly focuses on a sharp view on linguistic patterns for the communicative application in conflict situations, which can also be altered actively. For the visualisation of suitable patterns, Rose…
Kopf oder Zahl – was zählt? Die Bildungspolitik verlangt nach quantitativ-empirischen Grundlagen. In den Erziehungswissenschaften hat die quantitativ-empirische Forschung an Bedeutung gewonnen. In der Praxis spielen quantitative Daten und Benchmarks eine immer wichtigere Rolle bei der Positionierung und Steuerung von Einrichtungen und Angeboten. Wie weit trägt diese sog. Evidenzbasierung? Es geht schließlich um die „Köpfe“, welche die Zahlen abbilden sollen. Die Beiträge des Themenschwerpunkts …
Based on several contemporary international impulses on national educational policy, the article discusses the interaction of management and educational research, particularly indicator-aided educational reporting. First, the author scans the relevance and weaknesses of international interventions. In the light of national self-determination of educational issues, he stresses the significance of national educational reporting as well as the consideration of federal structure and regional levels…
The main topic “Quality Management Systems in Continuing Training” of the wbmonitor survey 2017 provides statistical results on the dissemination of the different quality management systems (QMS) used in this field of education and analyzed the effectiveness attributed by the institutions. In addition, wbmonitor explored the providers view on the QMS certification process. As every year, the economic situation of the continuing training providers was determined: In 2017, this was at a new all-t…
Keeping an eye on the practice of management in further education institutions, the observer will encounter a rich variety of changing management strategies. Johannes Hartkemeyer, himself director of a Volkshochschule, scrutinizes past crazes and sets up guidelines for dealing with ever-changing fashions on the one hand, and organisational development on the other hand. His advice is to be a »learning organisation«, watch out for »mental models« of the organisation in a permanent process of ref…
Adult education increasingly occupies the center of education policy and hence the corresponding governance aspirations on the national, supra- and international level. Large-scale-assessment studies, like PIAAC, further raised public attention for adult education with a focus on the low educated. This study analyzes overall and spatial participation in adult education in the national context using multi-level modeling. Using data from the European Labour Force Survey 2013 it shows that (1) the…
