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This article focuses on the triangle of terms »Inclusion – Integration – Diversity«. It defines the terms individually and examines intersections. In addition, the author calls for a cross-over discussion of inclusion, integration and diversity.
Communication strategies play a significant role in the context of conflict management. From this tradition the approach of Nonviolent Communication by Marshall B. Rosenberg originates. The article recalls this approach and points out its potential for conflict management and personal growth. It particularly focuses on a sharp view on linguistic patterns for the communicative application in conflict situations, which can also be altered actively. For the visualisation of suitable patterns, Rose…
Der Autor skizziert eingangs die unterschiedlichen Ebenen, auf denen sich Konflikte ereignen können, bespricht daran anknüpfend die positiven und negativen Auswirkungen derselben und erarbeitet vor diesem Hintergrund eine eigene Konfliktdefiniton. Im Anschluss daran zeigt er die Bandbreite an Methoden der Konfliktbearbeitung auf, leitet daraus eine allgemeine Vorgehensweise anhand von sechs Schritten auf und schließt mit einem Handlungsmodell, das sich an den Eskalationsstufen des Konflikts ori…
Based on the currently observable »generation change« in organizations of adult and continuing education, the text deals with conflicts between different generations and age groups, which may arise from this special situation of transition. Different forms of conflicts and tensions are outlined with regard to selected findings from studies of business and adult educational research on organizations. Above all organizations of adult and continuing education are confronted with the dilemma of con…
Works councils handle many conflicts. This article pursues the issue how works councils acquire knowledge and competences for dealing with various conflict settings and the significance of programmes in educational institutions for work councils. To pursue the question, the author connects her research findings on learning in work conflicts to the development in practical institutional education for works councils.
Referring to the KOSMOS project, the article examines the significance of quality in academic continuing education, the requirements directed at quality management, and options for development in the project. The focus is on new programmes for non-traditional target groups.
